Returns & Refunds
Zylará Returns & Refund Policy
At Zylará, we want you to be completely satisfied with your premium cycling shorts. If your order doesn’t meet your expectations, our UK-friendly returns and refund policy makes it simple and hassle-free.
Returns
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You can return your Zylará order within 30 days of delivery.
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Items must be unused, unwashed, and in original condition with tags intact.
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To initiate a return, email us at zylara.uk@gmail.com with your order number and reason for return.
Refunds
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Once your return is received and inspected, we will notify you and process your refund within 5–7 working days.
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Refunds will be issued to the original payment method.
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Shipping costs are non-refundable unless the item is defective or we made an error.
Exchanges
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If you need a different size or color, contact us via email for an exchange.
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We will guide you through the process to ensure you get the correct cycling shorts promptly.
Why Choose Zylará for Returns
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Clear, customer-first UK policy
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Fast, responsive support
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Founded in 2020, built on trust and quality
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Designed to make your cycling experience smooth and enjoyable